Privacy Policy

1. Introduction

Welcome to the Maputo Municipal Cultural Agenda. This platform is managed by the Municipal Council of Maputo. We are committed to protecting the privacy of our users and ensuring the security of the personal data provided to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Information Collection

We may collect personal information that you voluntarily provide to us when:

• Registering an account on the platform
• Subscribing to our newsletter
• Purchasing tickets for events
• Filling out contact forms or submitting event proposals
• Participating in surveys or promotions

The information collected may include: name, email address, phone number, address, date of birth, and payment information (processed by secure third-party gateways).

Information you provide directly

We collect information that you provide to us directly, including:

• Full name and contact information
• Email address and phone number
• Profile type (artist, writer, musician, etc.)
• Professional profile information
• Content you publish (events, works, etc.)
• Comments and reviews

3. Use of Information

The information collected is used for the following purposes:

• Providing, operating, and maintaining the platform
• Processing transactions and sending related information (confirmations, tickets)
• Sending administrative communications, such as updates and security alerts
• Providing user support
• Sending newsletters and promotional materials (with your consent)
• Improving our platform and analyzing usage trends

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With service providers that help us operate the platform (e.g., hosting, payment processing), subject to confidentiality agreements
• With event organizers when purchasing a ticket (limited to information necessary for access to the event)
• To comply with legal obligations, enforce our policies, or protect rights, property, or safety

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

In accordance with data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request the correction of inaccurate or incomplete data
• Request the deletion of your personal data
• Object to the processing of your data for marketing purposes
• Withdraw your consent at any time

8. International Transfers

Your data may be transferred to and processed in countries outside Mozambique. When this happens, we ensure that:

• The destination country offers adequate protection
• We implement appropriate safeguards
• We obtain your consent when necessary

9. Minors

Our platform is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it.

10. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated through our platform or via email. We encourage you to review this policy periodically.

11. Contact

If you have questions about this Privacy Policy or how we treat your data, please contact us at:

12. Data Protection Authority

If you believe that we have violated your data protection rights, you have the right to lodge a complaint with the competent data protection authority in Mozambique.